Regina Figueroa joined National Lutheran Communities & Services in 2021 as chief operating officer (COO,) bringing more than 20 years of experience in senior housing, health care and wellness services to NLCS.
As the COO, Regina works closely with NLCS community executive directors in the communities’ master planning, continues to develop NLCS’s home care service line and leads operational process and performance improvement efforts as the NLCS portfolio grows. Additionally, she collaborates with NLCS’s strategic business partners to further enhance operational efficiencies and effectiveness.
Throughout her career, Regina has successfully operated numerous aspects of the older adults’ health care journey, including continuing care retirement communities (CCRCs), home health, long-term care, short-term rehabilitation, assisted living facilities, hospice, adult day programs and wellness clinic operations.
Most recently, Regina was the chief administrative officer of Stella Maris, Inc., providing oversight for seven senior services business lines under the leadership of Mercy Health Services. Prior to that, she spent seven years in New Jersey as a regional vice president for skilled nursing facilities, assisted living, hospice and home health care. Regina also spent 10 years with Life Care Centers of America in several administrative capacities throughout five states.
Regina has held board and committee positions with the American Health Care Association, Health Care Association of New Jersey and the Health Care Facilities of Maryland. In 2019, she held an elected board of education seat in New Jersey.
Regina holds a bachelor’s degree in public administration and sociology from Florida State University and a master’s degree in healthcare administration from Nova Southeastern University.