ROCKVILLE, Md. – The Village at Rockville—A National Lutheran Community (TVAR) proudly received Basic Quality Assurance and Performance Improvement (QAPI) Accreditation in May 2016.
This accreditation is evaluated and presented by independent accreditor, Providigm, LLC. Through TVAR’s use of the abaqis Quality Management System, Providigm is able to verify that the community is continually assessing the quality of the care they provide to their residents against federal regulations and standards at an ongoing rate, and correcting identified issues.
“The Village at Rockville is an excellent example of a Continuing Care Retirement Community (CCRC) taking initiative to proactively identify and correct quality concerns,” says Andrew Kramer, M.D., chief executive officer at Providigm. “Their commendable use of the abaqis Quality Management System ensures that they are constantly monitoring important quality of care and life issues for their residents and guests.”
The Village at Rockville goes above and beyond to ensure proper processes are in place every day, not just during surveys.
“We take customer service very seriously here and are extremely proud of the work our care team has accomplished to achieve this accreditation,” said TVAR Executive Director Jason Gottschalk. “We strive to give all our residents and guests excellent care and the dignity they deserve.”
About The Village at Rockville (TVAR)
The Village at Rockville—A National Lutheran Community in Rockville, Md., is a CCRC (continuing care retirement community) that offers independent living, myPotential short-term and outpatient rehabilitation, respite, long-term nursing care, hospice, assisted living and memory support. For more information, visit www.thevillageatrockville.org
About Providigm, LLC
Providigm creates quality improvement solutions for health care. Through Providigm’s web-based systems and comprehensive training, providers are able to improve the quality of care and life of their residents. Providigm’s patented abaqis® Quality Management System is the nation’s leading assessment and reporting system based on CMS’s Quality Indicator Survey. abaqis goes far beyond survey readiness with capability to manage QAPI processes, Hospital Readmission tracking, and Customer Satisfaction measurement. Providigm’s accomplished Research Team provides the scientific foundation and cutting-edge methodology behind its quality systems. For more information, visit www.providigm.com.