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September 3, 2019
Great Place to Work and FORTUNE have honored National Lutheran Communities & Services as one of the 2019 Best Workplaces for Aging Services. The ranking considered feedback representing 223,183 employees working for Great Place to Work-Certified organizations in Senior Housing & Care and At-Home Care in the Aging Services industry. Great Place to Work, a global people analytics and consulting firm, evaluated more than 60 elements of team members’ experience on the job. These included the extent to which employees trust leaders, the respect with which people are treated, the fairness of workplace decisions, and how much camaraderie there is among the team. Rankings are based on employees’ feedback and reward companies who best include all employees, no matter who they are or what they do for the organization. NLCS took the number 19 spot on the small to medium organizations list, and was the only provider listed in Maryland and Virginia.
NLCS’ culture is defined by the phrase We CARE–The National Lutheran Way. CARE means Create smiles, Attend to details, Respect everyone, and Embody excellence. Regardless of job title or department, the NLCS team embodies the word CARE in every way—from serving seniors and families to interactions with each other.
Chief Talent & Culture Officer Kathleen O’Halloran stated, “I feel honored and humbled to work with such an amazing team of caring people. Treating all people with respect regardless of who they are or what they do has been a guiding principle of NLCS and those who work here.” O’Halloran continued, “I’m inspired to see the way our team members care for each other and those we serve. Their continued dedication to NLCS is what allowed us to earn this distinction.”
“The value of creating great workplaces for all is a clear competitive edge in the Aging Services sector,” said Michael Bush, CEO of Great Place to Work. “When organizations like National Lutheran Communities & Services treat their own people with care and respect, you can expect their staff to treat your loved ones with that same care.”
The Best Workplaces for Aging Services is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified™ organizations.
NLCS employs over 600 individuals throughout Maryland, Virginia and the surrounding areas. NLCS seeks team members who have a heart to serve, enjoy working with seniors and are a good fit for the We CARE culture. For a list of current openings and to apply online, visit https://www.nationallutheran.org/careers/.
About National Lutheran Communities & Services (NLCS)
Based in Rockville, Md., NLCS is a not-for-profit, faith-based ministry of the Evangelical Lutheran Church in America’s (ELCA) Delaware-Maryland, Metropolitan Washington, D.C. and Virginia Synods, serving people of all beliefs. With more than 125-years’ experience, NLCS honors, inspires and supports choice and opportunity in service to seniors. Entities sponsored by National Lutheran include The Village at Rockville in Rockville, Md., The Legacy at North Augusta in Staunton, Va., The Village at Orchard Ridge and myPotential at Home in Winchester, Va., The Village at Providence Point in Annapolis, Md., subject to Maryland Department of Aging approval, and Impact1890 in Rockville, Md. For more information, visit www.nationallutheran.org.
About the Best Workplaces for Aging Services
Great Place to Work based its ranking on a data-driven methodology applied to anonymous Trust Index™ survey responses representing more than 223,000 employees at Great Place to Work-Certified organizations. To learn more about Great Place to Work Certification and recognition on Best Workplaces lists published with FORTUNE, visit Greatplacetowork.com.
About Great Place to Work
Great Place to Work® is the global authority on workplace culture and Activated Insights (activatedinsights.com) is their senior care division. They help organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. They recognize Great Place to Work-Certified™ companies and the Best Workplaces™ in the US. Learn more at greatplacetowork.com and on LinkedIn, Twitter, Facebook and Instagram.